Safer Recruitment and Managing Allegations

Managing Allegations against Staff and Volunteers working with Children

All allegations of abuse of children by those who work with children must be taken seriously.  Allegations  against any person, who works with children, whether in a paid or unpaid capacity, cover a wide range of circumstances.

How to make a referral to the Designated Officer (DO) 

All allegations need to be referred to the Designated Officer (DO) (formerly known as Local Authority Designated Officer - LADO) within 24 hours where it is alleged that a person working with children has:

  1. Behaved in a way that has harmed or may have harmed a child
  2. Possibly committed a criminal offence against or related to a child
  3. Behaved towards a child/ren in a way that indicated s/he is unsuitable to work with children

It is essential that any allegation of abuse made against a person who works with children, including those who work in a voluntary capacity, are dealt with fairly, quickly and consistently, in a way which provides effective protection for the child and at the same time supports the person who is the subject of the allegation.

All referrals should reported and discussed with the DO within 24 hours and followed up on the Managing Allegations referral form.  The form MUST be completed and sent to the DO as soon as possible following the incident occurring and should be forwarded to the secure e-mail address If you are not sure whether a particular matter warrants a referral, make contact with the DO on the telephone numbers below within 24 hours and they will be able to advise you on the correct action to take.

Allegations Management Referral/Strategy form [Word Document]

The procedures have been developed as a response to Working Together to Safeguard Children 2018 [External Link] which set out the statutory guidance and the responsibility placed on all employers and other organisations who provide services to children to take steps when allegations of abuse or other inappropriate behaviour towards a child are made against someone in that organisation.

The aim of the procedures are to:

  • Ensure that allegations are dealt with quickly and in a fair manner
  • Prevent unsuitable people from working with children and young people
  • Promote safe practice and challenge poor/ unsafe practice
  • Contribute to  effective partnership working
  • Improve practice through sharing experience and lessons learned

These procedures should be applied for anyone employed within the Darlington locality, if it comes to our attention that a person is employed outside of the Darlington area the relevant DO should be notified. 

Darlington Borough Council has appointed a Designated Officer who is:

Carol Glasper

Telephone: 01325 406459

Secure e-mail:

Further Guidance and  Information

Guidance for Staff Facing an Allegation [PDF Document]

Procedure and Practice Guidance for Managing Allegations [PDF Document]

Keeping Children Safe in Education 2016 [PDF Document]

Disqualification under the Childcare Act 2006 [PDF Document]

Guidance for Safer Working Practice for those working with children in education settings 2015 [PDF Document]

Managing Allegations Flowchart [PDF Document]

Managing Allegations Annual Report 2016-17 [PDF Document]

If you are concerned about an employee or volunteer who works with adults 

If you have a concern that a 'person in a position of trust’ who works with adults with care and support needs in either a paid or voluntary capacity has or may have abused an adult (or a child) or may pose a risk to vulnerable adults (or children) the concerns must be addressed in accordance with Darlington Safeguarding Adults Partnerships Board Multi-Agency Policies and Procedures to Safeguard Adults at Risk of Abuse and Neglect  [link] and Darlington Safeguarding Adults Partnership Board Managing Allegations Policy and Guidance  [PDF document]